Newbit solutions

1. Introduction

As part of our normal business operations, we collect personal information from our clients and prospective clients to provide them with our products and services. Your privacy is of utmost importance to us, and it is our policy to safeguard and respect the confidentiality of information and the privacy of individuals. This Privacy Policy sets out how we collect, use, and manage the personal information we receive from you in connection with our provision of services. We are committed to compliance with the Personal Data Protection Act 2012 of Singapore (PDPA) and applicable data protection regulations. This Privacy Notice is reviewed regularly to ensure compliance with changing regulatory requirements. Any personal information we hold is governed by our most recent Privacy Notice.

2. How We Protect Personal Information

We respect the privacy of users who access our platform and are committed to taking reasonable steps to safeguard client information. We maintain personal data in accordance with the Personal Data Protection Act 2012 of Singapore and applicable privacy regulations. We have implemented necessary technical and organizational measures to ensure your information remains secure at all times in line with industry standards. We conduct periodic training for all employees on maintaining, safeguarding, and respecting personal information and privacy. We regard breaches of privacy very seriously and impose appropriate disciplinary measures. Personal information is securely stored, and only authorized personnel have access through secure authentication. All personal information is transferred over secure connections, and reasonable measures are taken to prevent unauthorized access.

3. Information We Collect

To open an account with us, you must complete a registration form. The information we collect includes: (1) Full name, current residential address, and contact details (email, telephone); (2) Date of birth, place of birth, gender, citizenship; (3) Bank account information and source of funds; (4) Account balances, activity, and inquiries; (5) Verification information such as passport, driver's license, or government-issued identity card; (6) Information necessary to comply with anti-money laundering obligations under Singapore regulations. We also automatically collect browser information, IP address, login information, and system activity through our analytics systems.

4. Disclosure of Personal Information

We do not disclose client confidential information to third parties except: (a) as required by Singapore laws and regulations; (b) if there is a duty to disclose; (c) if our legitimate business interests require disclosure; (d) at your request or with your consent. We make such disclosures on a "need-to-know" basis unless otherwise required by regulatory authorities. We may disclose your personal information to: (1) Our service providers and business partners for administrative, financial, legal, compliance, IT, and research services; (2) Regulatory authorities and law enforcement as required under Singapore law. All service providers are required to maintain confidentiality and comply with applicable privacy and data protection laws.

5. Data Storage and Security

Our operations are supported by secure infrastructure and information technology systems. We store and process your personal data using secure servers and cloud infrastructure that comply with Singapore data protection standards. All data is encrypted in transit and at rest, with access restricted to authorized personnel only.

6. International Data Transfers

By using our services, you consent to your personal data being processed and stored in Singapore and, where necessary for service delivery, transferred to other countries. In all such transfers, we protect your personal information as described in this Privacy Policy and ensure appropriate data protection agreements are in place in compliance with Singapore's PDPA.

7. Data Retention

We retain personal information for as long as we have a business relationship with you. When personal information is no longer necessary, we securely destroy the records or remove identifying details. However, we may maintain records for up to 5 years after our business relationship ends to comply with Singapore's anti-money laundering regulations and other legal requirements. This includes copies of client due diligence records and transaction documentation.

8. Cookies and Tracking

When you use our services, we may use cookies, pixel tags, or other tracking tools to: (i) recognize you as a customer; (ii) collect information about your use of our services; (iii) customize our services and content; and (iv) ensure compliance with applicable legal obligations. These tools help us improve your user experience and maintain security.

9. Your Rights

Under Singapore's PDPA, you have the right to: Access - request a copy of your personal information within 30 days; Correction - request rectification of inaccurate or incomplete information; Withdrawal of Consent - withdraw consent for certain uses of your personal data, subject to legal and contractual restrictions; Data Portability - request your personal information in a structured format. To exercise these rights, please contact us at CS@newbitsolutions.site.

10. Changes to Privacy Policy

We review this Privacy Policy regularly to ensure it remains current with our business operations and Singapore regulatory requirements. Any changes will be posted on our website with the effective date. We encourage you to review this policy periodically.

11. Contact and Complaints

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at CS@newbitsolutions.site. If you are not satisfied with our response, you have the right to submit a complaint to the Personal Data Protection Commission of Singapore (PDPC).